Frequently Asked Questions

Find answers to common questions about our services, processes, and how we can help transform your business with cutting-edge technology solutions.

FAQ Support - Customer service and help center

Here we have some of the frequently asked questions about mobile App, web and cloud software development services, together with our answers. If you don't find what you are looking for or would like more information, please contact us.

PlusInfosys works with the organizations worldwide to provide them with mobile app, web and cloud software development and web development solutions and services. Broadly, we provide the following services :

Mobile Application Development
Bespoke Business Applications
Web Application Development
Bespoke Databases
Customer Portal Software
Engineering Software Development
Software and Hardware Integration
Bespoke CRM & ERP Systems
Internet of Things (IoT)
Software for Start-ups
Product Development for Established Businesses
iPhone Application Development
Offshore Software Development
Offshore Outsourcing
Internet Marketing and SEO
Open Source Customizations – Mambo, Joomla, Drupal, Magento, OS-Commerce

Hiring Developers for:

01.Android App Developers
02.Asp.Net Developers
03.iOS Application Developers
04.Mobile App Developers
05.Open Source Web Developers
06.Progressive Web App Developers
07.Website Designers
08.WordPress Developers

And many more!!

PlusInfosys has the following modes of communication:

Telephones - 079 4008 3112
Email - info@plusinfosys.com
Instant Messenger Chat - https://www.plusinfosys.com/
At PlusInfosys, we have a team of bright, knowledgeable and talented experts with experience. All of our developers/programmers are Engineering Graduates or Masters in Computer Application. Our team includes highly skilled Software Architects, Software Engineers and Developers, our assemblage features System analyst, Web Graphic Designers, Quality Assurance Analysts, Document Writers, Network Engineers, Management. You can also see expertise to have detailed knowledge of our personnel skills.
PlusInfosys has a diverse team of skilled developers, designers, project managers, and quality assurance specialists.

Our core competencies are the following :

Expertise in Microsoft technologies, Swift, Kotlin and Open source PHP.
.NET, custom solution deployments worldwide.
Best and expert IT talent.
We do not just provide developers, we do understand your business and provide IT solutions and suggestions accordingly, we engage with client growth and success.

PlusInfosys will provide full support till the best of our efforts. Preparing cost analysis, establishing team roles, creating roadmaps, Defining business goals, key business values, target users, main features, prioritising. We can find you similar projects that are already active on the market to benchmark against. We can assist you with creating user personas, mock-ups, user stories, time frames for establishing project status during project estimation. We'll be happy to outline project specification, prepare wireframes, details concerning integrations with external services, API documentation, required features list.

In terms of project development, we prepare server-side architecture, front end, back end, graphic and UX design, and create back-office consoles.

We are also happy to advise our customers in terms of budgeting, scheduling, risk management, and business model creation.

If you have an idea contact us by our online form, e-mail or phone. We'll meet and talk it over. Just be sure to prepare as much info about your idea as possible, it will smoothen the meeting and benefit further cooperation.
Both have their benefits and flaws. Mobile apps are surely more expensive but can provide you with many more data collecting, monetisation capabilities than web applications. Progressive Web Apps are a good compromise between a mobile and web app. But remember that sooner or later you may need both a mobile and web app and when that moment comes we are here for you and your firm.
Well, the most important thing to know is what you want to accomplish. Why do I need this software, web and/or mobile app? What for? What should it do? Having a clear vision in mind is crucial when ordering a software application. You don't want to spend many months developing it with us without being sure what you need. We'll also be glad to help you get started, building projects from scratch is nothing new for us.
No, you don't need to be tech-savvy. We work with clients of all technical backgrounds and will guide you through the entire process, explaining everything in simple terms.
The development time depends on the complexity and scope of your project. Simple apps may take 2-4 months, while complex enterprise solutions can take 6-12 months or more. We'll provide accurate timelines after understanding your requirements.
We ensure quality through rigorous testing processes, code reviews, quality assurance protocols, and continuous monitoring throughout development. Our experienced QA team tests every feature thoroughly.
We provide regular progress reports, project tracking tools, and maintain transparent communication. You'll have access to project dashboards and regular status meetings to monitor progress.
Not at all! We encourage client involvement throughout the development process. Your feedback and input are valuable for creating a product that meets your exact requirements.
Hiring our team gives you immediate access to experienced professionals, reduces overhead costs, eliminates recruitment time, and provides ongoing support. You get a complete team without the management overhead.
Apart from delivering a finished product, we are happy to provide you with technical support and app maintenance should you need it. After all, we know our work inside out. Of course if you want to maintain the app by yourself the source code and all technical data is at your disposal, but even in that case feel free to contact us if you need any help.
Whether you want to expand your product or create a completely new one simultaneously, and then again focus only on one of your projects, we are always ready to adapt to your requirements. If the work is less intense team size can be reduced. When improvements need to be implemented fast, we can quickly assign additional team members to speed up each phase of the development process.
We would not call it exactly a demo version but using Agile Methodology compels us to create operating software as soon as possible and later just add next features along the process. Therefore, you'll be able to examine and test your software very early.
Of course. Thanks to the Agile Methodology we are able to iterate the project during its development and include your feedback to improve the product as it is being created.
Of course! We are always happy to improve, upgrade and further develop our work.
We'll be more than happy to help you with that. Beginning with a UX Audit (if applicable) through improving your system architecture and adding new features.
Yes. All our customers are assigned a liaison that serves as their guide and information source throughout our whole cooperation.
We send a daily time sheet if you hire a developer monthly for a fixed cost project we normally send you a report every two weeks (i.e. after each sprint, when the next version of the software is completed) or every week/month if you prefer. The report includes info on what we plan to achieve in the next sprint. Apart from that you are welcome to contact us any time either in person, via Skype, phone, e-mail or live chat. During work hours we usually answer after no more than a few minutes.
When it comes to preparing an IT project there is no place for half measures. We prepare a Proof of Concept. It is a product development technique that helps us examine if the concept is feasible to realise from a tech and business perspective and gives us an idea on how the product should be developed, maintained and enhanced.
It depends on many things: project scope, time spent on the project and technological issues. We know it sounds vague but it’s simply honest. Remember that each software project is different, especially if you had a particularly original idea. We do not want to give you an unrealistic estimate, instead we want to provide you with the best quality possible within your budget.
Selecting an onshore provider can be advantageous as you have direct access to the supplier, meaning meetings can be conducted in person and overall communication is much more efficient. The quality of the project is also guaranteed as you have complete visibility throughout the project, but after covid there are not any differences between onshore and offshore regarding work delivery, but instead onshore, offshore is very cost effective and you can find best talented people from the world especially from India.

In the native app development, we use the default language and IDE of the operating system. For iOS, it is Objective C/Swift with XCode and for Android, it is Java/Kotlin with Android Studio.

When it comes to cross-platform app development, the coding is done on the selected technology framework and then it can be deployed in Android, iOS, which saves both time and IT.

Selecting a mobile app type largely depends on your project requirement and targeted audience. Your decision to go for native app development or cross-platform app development must be specific to your targeted audience and UI and UX features you want in your app.

Note that Native apps fair highly in App Stores and function impeccably on their specific platform. However, native app development is a time-consuming and expensive process that requires more skilled developers.

Developing Hybrid apps are less costly and consume less time in the development process. Besides, there are easy to launch an update, though, there are performance and integration issues with the Hybrid apps. We will consult with you and help you to identify what is best for your native app or hybrid app development.

Back-end

We use microsoft .net or php because it works well when it comes to Rapid Application Development, which gives the developers a lot of possibilities when it comes to prototyping, allows them to take advantage of ready-to-use components, and speeds up the development process. Indeed – the first results are visible almost immediately.

.NET Core is a powerful and free and open source framework for developing cross-platform applications targeting Windows, macOS and Linux. It is supported by a large and active community, not to mention substantial documentation. It is capable of running applications, the cloud, the IoT and on devices. It makes it fast and easy to build advanced web apps with less code. It also supports four cross-platform scenarios: ASP.NET Core Web apps, command line apps, libraries and Web APIs.

Node.js is suitable for building fast and scalable apps that use the same code for both server- and client-side.

Front-end

React.js is a library. We use it because it is perfect for a wide range of projects, fast iterations, implementations, prototyping and creating a proof of concept. It's simple and scalable.

We choose Angular.js when it comes to enterprise projects. It's a framework best suited for CRMs, CMS and other sophisticated apps and systems.

Absolutely! Take a look at our website for the same.
Of course! Please contact us by our contact form or e-mail and we'll send you complete info regarding our team members' experience

Yes, we can also help you with mobile, web and software project consulting, Product Design and Digital Transformation Strategy.

Product Design

During the product design phase we focus on understanding your idea and how it can be effectively realised. We begin with workshops that help us find out what are your needs and expectations. We also prepare market and competition analysis as well as point you towards the best solutions.

All this allows us to create prototypes that will enable collecting feedback from potential users and perfect our mock-ups throughout the entire process.

Digital Transformation

Digital transformation is an organisational change of approach, which leads to more agile and data-driven decision making, as well as optimising and digitising core business processes. The purpose is to work better and more effectively while providing more value to customers at the same time. To help you achieve this kind of organisational change, we conduct market analysis regarding the latest technological trends occurring in their line of business as well as innovative digital product conceptualisations and prototypes that will help validate those concepts and evaluate risk.

If you have any questions that we haven't covered here, or if you would like to discuss how we can help your organization, contact us!

Defining security requirements is a whole new ballgame.

Preparing the security requirement list at the very initial phase of the mobile app development process is crucial to building a robust and secure software application.

A mobile app gets many security threats, which are usually due to the following reasons:

01.
Weaker server-side controls:

Server is extremely vulnerable to hacking because any communication between the app and the user happens through the server. To overcome server-side security challenges, you have to make sure that mobile app developers working on the project have security-specific knowledge of the programming language. Server-side security is more vulnerable when you are working on a cross-platform mobile app development project.

02.
Insecure data storage:

Securing data storage across platforms is essential. For the same, app developers must not depend on client storage for data, rather trust additional storage space for data.

03.
The Absence of binary protection:

Use of binary hardening techniques in which binary files are analysed and modified to fix the legacy code without the need for source code could help to increase mobile app security. In case of lack of binary protection, rouge competitors or hackers can reverse engineer the code and redistribute the application injected with malware.

04.
Insufficient transportation layer protection:

You need to protect the route through which data is transferred from the client to the server. By using SSL and TLS encryption, you can protect the data from hackers. However, not all SSL are same, and so while picking the SSL, you must ensure to use industry-standard cipher suites with proper key lengths.

05.
Poor authentication and authorization:

Mobile app internet connections are unreliable and so sometimes offline authentication is required to maintain the uptime.

In the offline mode, apps are not able to differentiate between users, thereby allowing users with low permissions to execute the actions. Hackers can brute force through the security logins and perform actions that are only limited to admins or super admins.

In order to prevent the execution of actions in offline mode, you have to limit actions to online mode only and encrypt the data that can be opened in offline mode.

01.
Broken cryptography:

Poor handling of encryption process from sheer over-reliance on built-in encryption process to the use of custom encryption protocols and insecure algorithms leads to broken cryptography. Hackers can use it as an opportunity to exploit the vulnerabilities to steal the data according to their convenience. This security threat could be avoided by using advanced encryption protocols and processes.

02.
Improper session handling:

This is a client call, as many a time, companies purposely keep the session longer to not to interrupt the buying process. In uncertain conditions, if the users' device gets into wrong hands in between, chances of data manipulation and stealing get increased. It is recommended to use re-authentication for critical actions like purchases or important documents.

PlusInfosys is flexible enough to accept your methodologies and standards that suit your project. We can work the way you want us to work and ensure that your project requirements are met. We aim to stay confidential and supportive throughout the business deal. We help with the following services:

Mobile Application Development
Web Application Development
Software Development India
Offshore Staffing
Hire Dedicated Developer
Ecommerce Web Design Company India
Ecommerce Website Development

These are the common questions of our Project Managers directed at. This list will continuously be updated.

let's talk - book a free consultation