Challenges and Solutions
Overcoming key technical and design hurdles to deliver a superior conversational AI experience.
01. Multi-User Platform Requirement
The app needed to serve multiple types of users — end-users, chefs, and restaurants — with different functionalities and permissions within the same platform.
Developed a single application architecture with role-based access control to provide customized interfaces and features for each user type while maintaining a unified codebase.
02. Secure Online Payment Integration
Processing payments for food orders required a secure and reliable payment gateway to ensure user trust and transaction integrity.
Integrated a robust and secure payment gateway to handle transactions between end-users and merchants, ensuring compliance with payment standards and encryption protocols.
03. Real-Time Communication
Customers and chefs/restaurants needed to communicate effectively for order queries, customization, and feedback, requiring real-time messaging support.
Implemented one-to-one chat functionality within the app for direct communication between users and service providers, supporting notifications and message history.
Objective
The Client came to us with a wish to develop a mobile application to browse, review and order local menu items from certified chefs, cooks restaurants and food trucks within a user's community.
Online payment, Table booking, food delivery or pick up option, live chat with chefs, push notification, Order tracking, review system, and history were the key features required for the comprehensive dining experience.
Our Approach
Cutting-Edge Multi-User Platform
Plusinfosys used cutting-edge technology for the development of the application. PlusInfosys designed app in a way that same app can be used by End-users, chefs and restaurants. Secure payment gateway included in the app for merchants and end users. One to one chat was also included for easier communication between both parties.
Tech Stack Used
Result
Mobile application for browsing menu items, Ordering food and repeating order is successfully developed and published on the store. Many chefs and restaurants are using GoChef for serving their customers, and they are getting a good response from everyone.
